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Preparing your personalized workspace.
How refund requests are handled.
Step 1
Send request through /contact?category=refunds.
Step 2
Include order ID, payment reference, and reason.
Step 3
Billing team reviews based on processor policy.
Need human support?
Contact support
Use the Technical category on the contact page.
Need guided answers?
Open Support AI
Ask billing, feature, or troubleshooting questions.
If this guide did not answer your question, use the contact page or open the dashboard support workspace.